Ross Racing Pistons: Product Support

From product installation sheet downloads and frequently asked questions, to shipping policies and tech support issues, it can all be found here on our product support page.  If you are unable to find an answer to your question, feel free to call us direct at (310) 536-0100.  Answers to many of the common questions we receive can be found on our FAQ page.






Orders & Shipping

Warranty & Emissions

Due to the intended use of the products listed, that being competitive racing, they are sold without any expressed warranty or any implied warranty of merchant-ability or fitness for the intended purpose. The parts listed are intended for “off highway” use and if installed could adversely affect the vehicle manufacturer’s warranty coverage.

ROSS Racing Pistons are not legal in the State of California on pollution controlled motor vehicles. The Federal government and certain states have various laws that may prohibit the removal and/or modification of any part of the emission system on street driven vehicles. Vehicles not used on public streets or highways are generally exempt from emission regulations, however check your current Federal and State laws.

Custom pistons are not returnable for refund or credit regardless of circumstances, unless the customer submitted a written purchase order and pistons do not meet the requirements of the written purchase order. Do not attempt to install ROSS Racing Pistons before reading the instructions. ROSS Racing Pistons reserves the right to make changes in design, materials and specifications, or to make product changes without incurring liability or obligation with respect to similar products previously manufactured.

At least 20% of the total cost will be charged to cover handling fees on all returned stocking parts. All returns must have prior permission and a Return Goods Authorization (RGA) number must be clearly printed on the outside of the box. Freight collect shipments will be refused. Care has been taken to insure the correctness of these web pages; however ROSS Racing Pistons will not be responsible for any errors. All information is current as of February 15, 2009.